“Professional technology belongs in professional hands—guided, trained, and used safely.”
Our devices are the same models used in MedBay clinics—available to patients and partners only after clinical approval. Every purchase begins with a consultation to confirm suitability and indications, followed by mandatory training so you know exactly how to operate the device, protect users (e.g., eye safety for lasers), and get reliable results. You’ll receive setup guidance, documentation, and ongoing support—because outcomes matter more than hardware.
medbay healthcare
Clinician-Grade Devices, Safely Delivered
Steps To Acquire
Book a consultation
Share your goals; we check indications and contraindications.
Clinical approval & recommendation
A clinician confirms suitability and advises the right model/configuration.
Training & onboarding (required)
Live session covering operation, safety, hygiene, and protocols; certificate issued.
Purchase & delivery
Complete payment and verification; tracked shipping with setup guide and ongoing support.
Need help choosing or getting started?
Not sure which service or device is right for you? Our care team can help. Tell us your goals, any symptoms or diagnoses, and whether you prefer online therapy or an in-clinic consultation. We’ll explain suitability, outline expected results, and recommend next steps—without pressure.
For laser or acoustic devices, we’ll guide you through the required clinical consultation and training so you understand indications, safety (e.g., eye protection), and how to use the device correctly. If home use isn’t appropriate, we’ll suggest a safer alternative or a clinic-based plan.
If you’re weighing up costs or waiting on an NHS referral, ask about sponsored appointments and membership rates. We aim to reply the same business day (Mon–Fri). Prefer to speak to someone? Call or message us and we’ll walk you through booking in minutes.
Urgent care: we don’t provide emergency services. If you’re at immediate risk of harm, call 999 or visit A&E. For urgent mental health support, contact NHS 111 or Samaritans 116 123 (24/7).

We’re with you—every step,
start to finish.
Choosing care should feel calm and clear. Share your goals and any concerns—whether you’re booking online therapy or exploring laser/sound-wave treatments—and our clinicians will map out the safest, most effective path for you. We’ll explain suitability, set expectations, and answer questions in plain English.
For device-based care, we guide you through the required clinical consultation and training so you’re confident with indications, safety (including eye protection for lasers), and day-to-day use. After purchase or treatment, you’ll receive straightforward aftercare, progress check-ins, and fast access to support when you need it.
Prefer a human to talk it through? Message us or request a callback—we’ll help you book in minutes and keep everything discreet.
Choosing care should feel calm and clear. Share your goals and any concerns—whether you’re booking online therapy or exploring laser/sound-wave treatments—and our clinicians will map out the safest, most effective path for you. We’ll explain suitability, set expectations, and answer questions in plain English.
For device-based care, we guide you through the required clinical consultation and training so you’re confident with indications, safety (including eye protection for lasers), and day-to-day use. After purchase or treatment, you’ll receive straightforward aftercare, progress check-ins, and fast access to support when you need it.
Prefer a human to talk it through? Message us or request a callback—we’ll help you book in minutes and keep everything discreet.
Urgent help: if you’re at immediate risk of harm, call 999 or visit A&E. For urgent mental health support, contact NHS 111 or Samaritans 116 123 (24/7).


